Visitors Guide

Visitors Guide

Each patient will be issued one 'Attendant Pass' and one 'Visitors Pass' at the time of admission. (The terms and conditions applicable to these passes will be the same regardless of the bed category)

ATTENDANT' is the person who must be accompany the patient for 24 hours throughout the stay, with a valid attendant's pass. This is mandatory to access different departments in the hospital.

VISITOR' is only one person who is allowed to visit the patient only during visiting hours, with a valid 'Visitor's Pass'. Only one visitor at a time per patient shall be allowed.

Visiting Hours: 11:00 AM to 1:00 PM and 5:00 PM to 7:00 PM.

These passes are meant for hospital circulation only; please do not carry them outside.

If visitor is not having the pass with him or her, he or she is requested to call the attendant to come down and present the visitors pass. Entry will not be permitted unless the visitors pass is presented at the security checkpoint.

Security stationed at the Front door / Stairs / Lifts / On Floors, Nursing and Ward secretaries are authorized to check the passes at all times. Security deposit of `200/- which was charged at the time of admission will be refunded on submission of 'Original Attendants and Visitors pass' at the time of discharge.If passes are lost security deposit of `200/- shall not be refunded.

Passes MUST be kept safely, if lost; no original passes will be issued again.

Visitors Police for ICU

Only one attendant is allowed in the ICU waiting lounge.

Only the attendant holding the pass (issued at the time of admission) is allowed in the ICU.

The scheduled visiting hours are from 11:00 AM - 1:00 PM and 5:00 PM - 7:00 PM.

Additional visit to the patient is allowed only with prior permission of the ICU Doctor on duty.

Admission Procedure

Our Admission staff will answer all your queries and assist you in choosing the room of your choice. However, this may be subject to availability. For room reservations, please contact the Admission counter. Also, please make sure you have the doctor's admission note handy. In case of an emergency, you will be admitted to the Emergency Unit first and later shifted to the room of your choice.

You are required to pay an initial deposit at the time of admission according to the room category, which is applicable for both cash and insurance patients. Charges vary as per the room category, irrespective of the medical services.

Please ensure that you clarify all your doubts about charges. Should you have any questions regarding billing during your stay, our billing staff (Ground floor of the main lobby) would be more than happy to assist you.

If you need to change the room, please place your request at the nursing station of the same ward. Only one bed per patient is allotted.